Last updated: May 2025
Waglyy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at www.waglyy.com.
We collect information you provide directly to us, including: • Account information: name, email address, phone number, and profile photo • Pet information: photos, descriptions, and health records of pets you post • Location data: city/area for rescue coordination and serviceable delivery zones • Payment information: processed securely through third-party payment gateways (Razorpay, Paytm); we do not store card details • Communications: messages sent through our platform We also collect usage data automatically, including device information, IP address, browser type, and pages visited.
We use your information to: • Provide, operate, and improve our platform • Match lost and found pets using AI analysis • Process orders and payments from our shop • Send notifications about rescue cases, adoptions, and order updates • Communicate with you about your account and support requests • Comply with legal obligations
We do not sell your personal information. We may share your information with: • Other users: pet listings and rescue case details are visible to the community as intended • Service providers: payment processors, cloud hosting (Supabase), email services, and analytics tools • Legal authorities: when required by law or to protect rights and safety • Business transfers: in the event of a merger or acquisition, user data may be transferred
Your data is stored on secure servers provided by Supabase (hosted on AWS). We implement industry-standard security measures including encryption in transit (HTTPS), secure authentication, and access controls. No method of transmission over the internet is 100% secure; we strive to protect your data but cannot guarantee absolute security.
We use cookies and similar tracking technologies to maintain your session, remember preferences, and analyse platform usage. You can control cookies through your browser settings, though disabling them may affect platform functionality.
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your account and associated data • Withdraw consent for optional data processing • Lodge a complaint with a data protection authority To exercise these rights, contact us at support@waglyy.com.
Waglyy is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of Waglyy after changes take effect constitutes acceptance of the updated policy.
For any privacy-related questions or requests: Email: support@waglyy.com Website: www.waglyy.com